1. Acceptance of Terms
By accessing and using Auto Nexgen's website and services (the "Service"), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Service. These terms apply to all users, including visitors, customers, and others who access or use the Service.
2. Description of Service
Auto Nexgen provides vehicle inspection and history report services, including:
- Comprehensive vehicle history reports based on UK registration numbers
- Access to DVLA and DVSA data including MOT history, tax status, and vehicle specifications
- Accident records, theft records, and ownership history
- Warranty information and installed options
- Vehicle financing services and related support
We compile information from official sources including DVLA, DVSA, insurance databases, and police records. While we strive for accuracy, we cannot guarantee the completeness or accuracy of all information provided.
3. User Accounts and Registration
To access certain features of our Service, you may need to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Use of Service
4.1 Permitted Use
You may use our Service for lawful purposes only, including:
- Obtaining vehicle history reports for vehicles you own or are considering purchasing
- Accessing vehicle inspection data for legitimate business purposes
- Using information for personal or commercial vehicle transactions
4.2 Prohibited Activities
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our systems or data
- Interfere with or disrupt the Service or servers
- Copy, modify, or distribute our content without permission
- Use automated systems to access the Service without authorization
- Resell or redistribute vehicle reports without authorization
- Impersonate any person or entity
5. Payment Terms
Our vehicle inspection reports are provided on a pay-per-report basis:
- Pricing: Current pricing is displayed on our website and may be subject to change
- Payment: Payment must be made in full before report generation
- Methods: We accept major credit cards and other payment methods as displayed
- Refunds: Refunds are available in accordance with our refund policy (see Section 8)
- Currency: All prices are in British Pounds (GBP) unless otherwise stated
6. Vehicle Reports and Data Accuracy
While we strive to provide accurate and comprehensive vehicle information:
- Reports are compiled from third-party sources (DVLA, DVSA, insurance databases, etc.)
- We cannot guarantee the accuracy, completeness, or timeliness of all information
- Some information may be incomplete or unavailable for certain vehicles
- Data is accurate as of the date of report generation
- You should verify critical information independently before making purchasing decisions
Disclaimer: Our reports are provided for informational purposes only and should not be the sole basis for vehicle purchasing decisions. We recommend professional vehicle inspections and independent verification of important information.
7. Intellectual Property
All content, features, and functionality of the Service, including:
- Website design, logos, graphics, and text
- Vehicle report formats and layouts
- Software, code, and technology
- Trademarks and service marks
Are owned by Auto Nexgen or its licensors and are protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
8. Refund Policy
We offer refunds under the following circumstances:
- Report Not Generated: If we are unable to generate a report due to technical issues or data unavailability
- Duplicate Purchase: If you accidentally purchase the same report twice
- Technical Errors: If a technical error prevents you from accessing your purchased report
- Timeframe: Refund requests must be made within 14 days of purchase
Non-Refundable: Refunds are not available if you are dissatisfied with the content of a report, if the report reveals unfavorable information about a vehicle, or if you change your mind after receiving the report.
To request a refund, please contact us at info@autonexgen.co.uk with your order number and reason for the request.
9. Limitation of Liability
To the maximum extent permitted by law:
- Auto Nexgen shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability for any claims shall not exceed the amount you paid for the specific report or service
- We are not responsible for decisions made based on our reports
- We do not guarantee that the Service will be uninterrupted, secure, or error-free
- We are not liable for any loss or damage resulting from your use of the Service
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Auto Nexgen, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms & Conditions
- Your violation of any rights of another party
- Any content you submit or transmit through the Service
11. Service Availability and Modifications
We reserve the right to:
- Modify, suspend, or discontinue the Service at any time
- Change features, functionality, or pricing
- Perform maintenance that may temporarily interrupt service
- Update or change these Terms & Conditions
We will make reasonable efforts to notify users of significant changes, but are not obligated to do so. Continued use of the Service after changes constitutes acceptance of the modified terms.
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, if you:
- Violate these Terms & Conditions
- Engage in fraudulent or illegal activity
- Misuse the Service or our data
- Fail to pay required fees
Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us.
13. Governing Law and Disputes
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, you may also have rights under consumer protection laws that cannot be excluded by these terms.
14. Vehicle Financing Services
If you use our vehicle financing services:
- Financing is provided through third-party lenders, not directly by Auto Nexgen
- We act as an intermediary connecting you with financing options
- All financing terms, rates, and conditions are set by the lender
- Approval is subject to credit checks and lender requirements
- We are not responsible for financing decisions or loan terms
15. Contact Information
For questions about these Terms & Conditions, please contact us:
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please discontinue use of the Service immediately.
